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The Kaiāwhina Workforce Plan 2020-2025 builds on the progress made through the first five-year Kaiāwhina Workforce Action Plan 2015-2020. A mandate of support for the work of the Plan comes from the two sponsor organisations.  Te Whatu Ora Health NZ and Toitū te Waiora, the Workforce Development Council for Community, Health, Education and Social Services. Within Te Whatu Ora, the Plan sits within Workforce.

The Plan is a living document which can be refreshed as priorities and circumstances change.  The intent is to be agile and relevant to workforce needs in a dynamic health and disability services environment.


The Plan Sponsors and the Kaiawhina Workforce Taskforce acknowledge the leadership and resource commitment made by Industry Training Organisation, Careerforce over the 2014-2021 period which resulted in significant progress for the kaiāwhina workforce.

Kaiāwhina Workforce Taskforce
Providing Stewardship to the Plan

The strategic direction for the Plan is led by the Kaiāwhina Workforce Taskforce, a stewardship group with membership from a broad range of stakeholders, including consumers and kaiāwhina, committed to achieving the priorities and goals expressed in the Plan.  The Taskforce meets virtually five times per year, and is Co-Chaired by the Workforce Taskforce Lead, Te Whatu Ora and the Chief Executive Officer, Toitū te Waiora (Workforce Development Council).  If you are interested in knowing more about the Taskforce, please contact us via email [email protected]

Workforce in Action

The website www.workforceinaction.org.nz developed in 2014 was refreshed and given the new name www.kaiawhinaplan.org.nz in October 2021 reflecting the fact that ‘kaiāwhina’ is now widely embraced as the term used by the health and disability sector to reflect the mana and contribution of this large and diverse workforce.


Mā te āwhina, e ora ai te torohū o te kaiāwhina 

Nurturing the limitless potential of the kaiāwhina workforce.

The whakatauākī was developed by Tūraukawa Bartlett, Kaiwhakahononga and Aimee Bartlett Kaiwhakahononga Hapai at Careerforce. This taonga reflects the spirit of the Plan mahi and will help guide the evolution of the mahi as it continues.

Our Stories

Pact’s Greymouth Community Support worker, James Tainui helps support people to lead fulfilling lives in the community. “You see people change and grow and you see their mana enhance. That’s what inspires me, instilling that belief in people,” says James.

Once a successful Tongan rugby player with a career that took him to Japan and France, Isileli (Kai) Tupou is now following his other passion working with people with disabilities.

This amazing Tongan care worker is seizing opportunities to upskill and support her community. Uinita (Nita) Tapaatoutai is a hard worker and an inspiration to others.

Latest News

Congratulations to Cathy Cooney, Independent Facilitator of the Kaiāwhina Workforce Plan, who was made a member of the New Zealand order of merit in the recent Queen’s Birthday Honours.

Industry Training Organisation, Careerforce developed a campaign aimed at promoting career pathways in care and support, and attract greater workforce diversity.

The first and formative 5-year Kaiāwhina Workforce Action Plan 2015-2020 concluded in June 2020, having helped to build an enduring foundation for the future of the kaiāwhina workforce.

Development of the Kaiāwhina Plan logo

Get Involved

If you wish to participate in the Kaiāwhina workforce plan, please contact the Kaiāwhina Workforce Programme Team, please get in touch.