Accelerating New Ways of Working

The ambition of this priority has grown with COVID-19. During rāhui/lockdown Taskforce members acknowledged positive, new ways of working and expressed the criticality to learn from these. The pandemic response has shown the necessity for whole of system thinking and solution design.

Taskforce members highlighted how the response to the pandemic had clearly shown the necessity for the health system to work together to find innovative ways to respond to the challenges.  This involved rethinking what roles Kaiāwhina perform, how they work alongside regulated professions, and the wider appreciation of the role they play in the health system.

Embrace the new ways of working

• Capture, learn from, embrace and scale up the successful new ways of working that evolved during rāhui/lockdown, including how Kaiāwhina can be utilised differently
• Learn from, share and grow successful digital/technology developments including virtual engagements, webinar learning and sharing, and e-study groups
• Grow understanding of successful collaborations including between providers, and between commissioners and providers.

Kotahitanga, a unified approach

• Provide examples to funders and commissioners of funding and system fragmentation and disconnects and identify actions, including the Health and Disability System Review recommendations, that support nationally connected service planning and implementation
• Engage with the Kaimanaaki Workforce Development Plan and implement shared workforce development initiatives that result in strengthening hauora outcomes for whānau and communities in Aotearoa
• Identify ways to build whānau and community resilience and multi-generational support
• Support joined up thinking and end to end design implementation ensuring impacts are understood and enabling benefits to be accelerated.

Consumers, whānau and community voices
informing the future

• Co-design new service and role developments with consumers and whānau
• Co-produce and evaluate new service and role developments with consumers and whānau
• Embrace community involvement in service and workforce design
• Value the impact of lived experience by growing and developing the peer workforce.